Pipit & Finch is a media company that produces and distributes the radio show Says You! Pipit & Finch sells tickets to live performances of the Says You! radio show as well as merchandise associated with Says You! through services provided on the Saysyou.net website. Pipit & Finch employs and integrates the services of other e-commerce, web-based companies (third party service vendors) to process sales transactions, monitor inventory, and to distribute Says You! merchandise.
Ticket Sale Refund Policy
Pipit & Finch has a no refund policy for all tickets to Says You! Live Performances purchased through the Saysyou.net website. All sales are final. There are no refunds.
Exception to the Ticket No Refund policy:
(1) Tickets are transferrable.
(2) Ticketholders may request to exchange tickets from one Says You! Live Performance to another other Says You! Live Performance. Such requests are subject to availability and may not be honored even if seating is available. Requests must be made through the “Contact Us” feature on the Saysyou.net website or through email at Pipitfinch@aol.com.
(2) If a show is cancelled (or postponed to another date).
Book Sale Refund Policy
Pipit & Finch has a no refund policy for all books purchased through the Saysyou.net website. All sales are final. There are no refunds.
Exception to the Book Sale Refund Policy
(1) Product was damaged in transit.
(2) Product did not arrive (in transit or lost by carrier)
Archive Purchase Refund Policy
Pipit & Finch has a no refund policy for all archived Says You! shows purchased through the Saysyou.net website. All sales are final. There are no refunds.
Exception to the Archive Purchase Refund Policy
(1) Download of archived show(s) was inaudible, incomplete, or damaged.
(2) Archived show was labeled incorrectly.
(3) Purchases made through iTunes are subject to the iTunes refund policy. We make no representations on behalf of iTunes. We advise you to check the iTunes refund policy if you have questions or concerns.
Handling Customer Complaints and Suggestions
You may direct any questions or inquiries with respect to our refund policy or our practices to “Contact Us” on our website Saysyou.net, email to Pipitfinch@aol.com or in writing to Saysyou.net Services c/o Pipit & Finch PO Box 724, Weston, Massachusetts 02493.
This Refund Policy was last updated on June 18, 2015