At Pipit & Finch we recognize the importance of privacy to visitors to our web site Saysyou.net–including any features, applications, and services of this site; collectively referred to as Saysyou.net Services herein.
Gathering of Information
Many of the features and services on our site do not require visitors to register. Saysyou.net asks visitors to provide certain personal information when submitting content, questions, or comments to “Got A Good One”, “Listener Feedback”, “Contact Us”, responding to a contest, or sending us email; all known as User Material.
Saysyou.net collects personally-identifying information such as your name, email address, and local radio station. For purchases made through Saysyou.net additional information including your address, telephone number, and credit card information may be required.
Any information you submit on or through Saysyou.net or other social networking features, as part of listener contributions, questions, or listener comments may become public, including the full name and nickname you provide.
Cookies and Other Technologies
At present Saysyou.net does not use ‘cookies’ to collect and analyze information. A cookie is a string of characters that can be written to a file on the user’s hard drive when the user visits a web site, application or service. Only the web site, application or service that set the cookie can read it, and it can only be used as a record keeping device to store user IDs and information that the site already has. It cannot be used to read other information from the user’s hard drive.
If you wish to prevent certain or all cookies or web beacons from being set to your hard drive or device or to clear existing cookies or web beacons from your browser’s or device’s cache, you may be able to disable them in your browser’s preferences, although your browser might then be unable to accommodate certain future functionalities on Saysyou.net.
Use of Information
Personally-identifying information collected by Saysyou.net is not provided to outside parties except for limited purposes including, NPR and NPR-member stations, Saysyou.net service vendors (such as the order fulfillment service(s), the Saysyou.net email list manager, and the provider of the tool that allows users to sign in using information from their account with a third party service). In these circumstances, the information is provided for the sole purpose of and only to the extent necessary for—processing merchandise orders, delivering the requested goods to the user, delivering communications from Saysyou.net, Pipit & Finch or NPR to users who have ‘opted in’ to the receipt of these communications, providing services for and on behalf of Saysyou.net, or serving other internal Pipit & Finch or NPR purposes.
The use of personally-identifying information is limited to the following: managing and administering the Saysyou.net Services; responding to user messages; listing name and location (city, state, and/or country) of a listener and the radio station most often listened to by a listener; fulfillment of commerce orders from our shop(s); contest management; editorial purposes such as contacting users for an online survey; sending email newsletters and other communications, including marketing and promotion communications from Saysyou.net, Pipit & Finch, or NPR member stations to users who have opted in to the receipt of such communications. Saysyou.net and Pipit & Finch may contact users regarding their submissions in certain circumstances.
Any information you disclose when using the features and services of Saysyou.net (including creating a profile or submitting content or a question or responding to a contest or conversation), such as your full name and any nickname, is likely to become public. This information may be posted on Saysyou.net. In addition, Saysyou.net and Pipit & Finch may use, copy, sublicense, modify, transmit, publicly perform, display, create derivative works of, host, index, cache, tag, encode, and/or adapt any User Materials, and any information contained therein, in any and all media formats or channels, whether now known or hereafter devised, including, but not limited to, the Saysyou.net Services, NPR and NPR-member-station web sites and services, other third party web sites and services, over the air (on radio or television), and on mobile platforms.
In addition, if you send User Materials to Says You! through Saysyou.net, we (Pipit & Finch) may print the User Materials, or an excerpt from the User Materials, on Saysyou.net, read them on air, or otherwise publish them in any other medium, together with your name and location (city, state and/or country) if you provide that information to us.
Saysyou.net, with the assistance of its third party service vendors, from time to time may use non-identifying aggregate information to analyze use of and better design the Saysyou.net Web site and to share with third parties in aggregate form only as appropriate. For example, we may tell a third party that a certain number of users accessed a particular audio stream on our Web site. However, we will not disclose any information that could be used to identify those users.
Saysyou.net also may disclose personal information if required to do so by law or if it believes that such action is necessary to (a) comply with the law or with legal process, (b) protect against misuse or unauthorized use of the Saysyou.net Services, or (c) protect the personal safety or property of users of the Saysyou.net site, Pipit & Finch and its employees, and the general public. If you do not want your personally-identifying information to be collected or used for any of these purposes, please do not provide it (although if you do not provide it, you may not be able to use or participate in certain features of Saysyou.net). You can also ‘opt out’ according to the process described below.
Saysyou.net has in place what we believe to be appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. Credit card information provided to the Saysyou.net Services is not collected or stored by Saysyou.net directly, it is collected by secured third party service vendors and commerce companies.
You must be at least 13 years old in order to register for any of the Saysyou.net Services. If you are under 13 years of age, please do not send any information about yourself, including your name, address or e-mail address. If we discover that we have collected any personally-identifying information from a child under the age of 13, we will remove that information from our database as soon as possible.
You must be at least 18 years old in order to submit any User Materials on or through the Saysou.net web site, create a profile, participate in any online contests, or place an order on the Saysyou.net shop(s). Visitors between the ages of 13 and 18 must obtain permission from their parents or guardians before registering for or participating in any features of Saysyou.net or otherwise sending any personally-identifying information.
Corrections to Personal Data; Opting Out
Please contact us to (a) correct or update any personal information in the Saysyou.net database that you state is erroneous, (b) opt-out of future communications from Saysyou.net, or (c) request Saysyou.net to make reasonable efforts to remove your personal information from the Saysyou.net database. This will not necessarily remove previous public comments and other User Materials submitted for public display on Saysyou.net. The user understands that it may be impossible to delete personal information entirely because of backups and records of deletions.
Saysyou.net reserves the right to change this policy. Any changes to this policy will be posted to this page as soon as is reasonably possible, so please check this page periodically. Use of the Saysyou.net services constitutes consent to any policy then in effect. Please make sure you read the Saysyou.net Terms of Service to understand additional terms and conditions that may apply to the use of the Saysyou.net Services.
Links to other Sites and Services
Handling Customer Complaints and Suggestions